Afoyo African Safaris – Booking Terms & Conditions

Booking & Payments
To confirm a booking, Afoyo African Safaris requires a deposit of 30% of the total safari cost.
For certain services such as gorilla or chimpanzee permits, the full permit cost must be paid in advance to guarantee availability.
The remaining balance must be paid at least 45 days before the start of your safari (unless otherwise agreed in writing).
For bookings made less than 45 days before the safari date, full payment is required at the time of confirmation.
Payment methods accepted: bank transfer, Visa credit card, or cash (depending on country of payment). Note: credit card payments may incur a service fee (e.g., 3.5%) — check with us when booking.

Cancellation Policy
All cancellation requests must be made in writing.
If you cancel more than 60 days before your safari, you will receive a refund of 80% of the total cost (less any non-refundable costs such as gorilla and chimpanzee permits or third-party fees).
Cancellation 50–60 days before your trip: 60% refund.
Cancellation 40–50 days before your trip: 40% refund.
Cancellation 30–40 days before: 20% refund.
Cancellation 20–10 days before: 10% refund.
Cancellation 10 days or fewer before the trip: no refund.
Please note: Permit fees (gorilla, chimpanzee, etc.) are often non-refundable once purchased.

Alterations by Afoyo / Force Majeure
Afoyo African Safaris reserves the right to modify or cancel your safari due to circumstances beyond our control (e.g., weather, safety, restrictions).
If we cancel or significantly change the itinerary, you may be offered:
An alternative date or safari of similar value, or
A refund for the unused portion of the trip.
We also reserve the right to refuse or remove a participant from a safari if their behavior is judged to be harmful to the group or the itinerary. In such cases, a refund will be made for the unused portion.

Accommodation & Transport
Accommodation is based on twin (double) occupancy. Single rooms are available, but subject to extra charge and availability.
Lodges or hotels used will be as described in your itinerary or, if unavailable, of equivalent standard.
Transportation during the safari may include 4×4 Land Cruisers, minibuses, or other vehicles depending on group size and route.
We may use trusted subcontractors for some aspects of transport or guides.

Travel Insurance & Risk
All travelers must have comprehensive travel insurance covering personal accident, medical costs, emergency evacuation, and cancellation. Afoyo African Safaris can arrange for your evacuation insurance services if needed by the clients and the fee are added on the packages.
You accept that safari travel involves risks (wildlife, remote areas, road conditions, etc.). By booking, you acknowledge and accept these risks.
Afoyo African Safaris acts as an intermediary/organizer and is not liable for injury, loss, damage, or delays arising from services provided by third parties (hotels, transport, guides).

Passports, Visas & Health Requirements
It is your responsibility to ensure that your passport is valid (at least 6 months beyond your return date) and has any required blank pages.
You must also ensure you have the required visas for the countries you visit.
For certain safaris (especially gorilla trekking) medical or vaccination requirements may apply; you must disclose any medical conditions and follow health advice.
Anti-malarial prophylaxis and yellow fever vaccination card is strongly recommended for many of our safari destinations.

Behavior & Liability
You agree to follow the instructions and guidance of our safari guides, especially in wildlife areas, to ensure safety and respect for the environment.
Afoyo African Safaris reserves the right to refuse service or remove any guest whose behavior threatens the safety or comfort of the group; refunds for such removal will be assessed case by case.
We cannot be held responsible for loss or damage to personal belongings — please insure your baggage and valuables.

Changes by You
If you wish to change your safari (dates, number of people, activities), please inform us as soon as possible.
Changes may incur additional fees depending on availability, increased costs, or cancellation/rebooking charges from our partners.

Photos & Marketing
We may take photographs or videos during the safari. By traveling with us, you consent to the possible use of your image in our marketing materials (unless you inform us otherwise in writing before departure).
Copyright of photos and materials produced by Afoyo African Safaris belongs to us, unless otherwise agreed.

Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of Uganda (or the country where Afoyo African Safaris is registered).
Any dispute arising from your booking will be handled by the courts in that jurisdiction (unless otherwise agreed in writing).

We thank you for choosing Afoyo African Safaris and we look forward to offer you a tour around Uganda, Rwanda, Kenya, Tanzania, DR Congo and Zambia. And in case there is anything not highlighted in the above term and condition please reach to one of our representatives for a help and we shall be in position to provide free guidance